Privacy Policy

1. Who We Are

Full Scale Leverage ("we," "us," or "our") operates fullscaleleverage.com and provides operational growth infrastructure for local service businesses. Our office is located at 777 Brickell Ave, Suite 500, Miami, FL 33131.

2. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number, and business name submitted through our contact and intake forms
• Responses to diagnostic tools (Business Growth Score™, calculators)
• Book access information and reading-progress signals for resources such as The Money You’re Missing™ (for example, access, progress milestones, completion, and clicks to related resources)
• Messages sent via our chat or advisor tools
• Information submitted when booking a call or requesting a Revenue Leak Snapshot™
• Newsletter consent when you separately choose to subscribe to The Local Growth Brief™

We also collect certain usage and attribution data automatically, including browser/device information, pages visited, referring URLs, session identifiers, and campaign parameters (such as UTM source/medium/campaign), using standard analytics and site-storage technologies.

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and follow up on service requests
• Deliver requested guides, diagnostic results, and Revenue Leak Snapshot™ findings
• Remember progress in interactive resources and help you resume requested content
• Provide and improve our operational growth services
• Send newsletters or marketing updates only where the applicable subscription/consent has been provided; you may opt out at any time
• Analyze how our website, resources, and tools are used, including how educational assets connect to diagnostic and sales outcomes

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with trusted service providers who assist in operating our platform (e.g., CRM, email delivery, analytics), under confidentiality agreements. We may disclose information if required by law.

5. Data Retention

We retain your information for as long as reasonably necessary to fulfill the purposes described in this policy, or as required by applicable law. You may request deletion of your data by contacting us.

6. Cookies and Tracking

Our website uses cookies and similar technologies for analytics and site functionality. You can control cookie preferences through your browser settings. Disabling cookies may affect certain site features.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, contact us at team@fullscaleleverage.com.

8. Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact

Questions about this Privacy Policy? Contact us at:
team@fullscaleleverage.com
Full Scale Leverage · 777 Brickell Ave, Suite 500 · Miami, FL 33131